‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. In Sandata’s experience, this resource is often not a day-to-day user of the EVV system so the training for these resources focus on: • An introduction to the EVV system and all the included modules • The Security/user roles and privileges defined for the NCDHHS program • How to create other agency personnel as users in the EVV system Run Daily and Date Range Reports. 5. PowerPoint 6: Sandata Mobile Connect, P-02751: Basic functionality of the mobile app for visits using Mobile Visit Verification: English, Burmese, Hmong, Karen, Russian, Spanish. first time, you will need to. ‎Download apps by Sandata Technologies, including Sandata Mobile Connect and Sandata MVV. Sandata Mobile Connect. account #) • Username: employee’s email address. h�bbd```b``f ��@$� i�,�&���X6��a, �7����� ɸ��>b���Uj���F;�"&`2D����R? Mobile Verification- a game changer for capturing home care visit data. 3. Protecting and promoting the health and safety of the people of Wisconsin. Telephonic Visit Verification (TVV) System used to record visit data and verification when SMC is not available. View the training videos in the order listed: SMC First Time Login 5. Use Data Entry to add and modify employees. SMC is used by provider agencies utilizing the State EVV Solution. Support Available to Customers in Early Stages of EVV Mandate Going into Effect; Solana, a Sandata Solution, Bolstered by Support to Reach I/DD Providers Across the Nation; 3. Hours: Monday-Friday MVV application have been upgraded to the Sandata Mobile Connect (SMC) application which is available on the Google Play or Apple Store. Category: Mobile GPS Visit Verification Home » Mobile GPS Visit Verification. agency provider’s assigned Sandata. Do not tap ‘Sandata MVV’. Tap the Sandata MVV icon to launch the Mobile Visit Verification (MVV) Application. Title: Provider Public and Secure Web Portals Usage Agreement: You are accessing this information system using your unique credentials, and the sharing of credentials is strictly prohibited. 2. The Sandata Mobile Connect app requires a connection to the internet via … An employee can start a visit using SMC and complete the visit using TVV and vice versa, if required. How to use the PDN Chromebook. Refer to Training Workers for Electronic Visit Verification for training  plan suggestions. Use the Security module to create and modify users. !�V^ Electronic Visit Verification User Guide. Mobile Visit Verification (MVV) allows an employee to begin and end a visit without requiring the use of the Telephonic Visit Verification (TVV). PowerPoint 6: Sandata Mobile Connect: Basic functionality of the mobile app for visits using Mobile Visit Verification It is solely for use in Language Access and Notice of Nondiscrimination, Statutory Boards, Committees and Councils, PRAMS (Pregnancy Risk Assessment Monitoring System), WISH (Wisconsin Interactive Statistics on Health) Query System, Find a Health Care Facility or Care Provider, Health Insurance Portability and Accountability Act (HIPAA), Long-Term Care Insurance Partnership (LTCIP), Services for Children with Delays or Disabilities, Aging and Disability Resource Centers (ADRCs), Services for People with Developmental/Intellectual Disabilities, Services for People with Physical Disabilities, LGBT Health (Lesbian, Gay, Bisexual, and Transgender), Nutrition, Physical Activity and Obesity Program, Small Talks: How WI prevents underage drinking, Health Emergency Preparedness and Response, Home and Community-Based Services Waivers, Medicaid Promoting Interoperability Program, Preadmission Screening and Resident Review, Alcohol and Other Drug Abuse (AODA) Treatment Programs, Environmental Certification, Licenses, and Permits, Health and Medical Care Licensing and Certification, Residential and Community-Based Care Licensing and Certification, Training Workers for Electronic Visit Verification, Informational YouTube video demonstrating a visit using EVV, Information workers will need to enter when they complete visits using EVV, Downloading the Sandata Mobile Connect App from the App Store (for iOS), Written instructions for downloading the correct app for Apple products, Downloading the Sandata Mobile Connect App from the Google Play Store (for Android), Written instructions for downloading the correct app for Android products, Sandata Mobile Connect App Guide for Employees, Written instructions for using the Sandata Mobile Connect app during a visit, Basic functionality of the mobile app for visits using Mobile Visit Verification, Downloading the app and logging in for the first time (2:57 minutes), Checking in for a visit using Mobile Visit Verification (1:20 minutes), Video 3: Completing a Visit with Tasks and Client Verification, Checking out for a visit using Mobile Visit Verification (2:59 minutes), Checking in for a visit with more than one member or participant at the same place and same time  (2:17 minutes), Video 5: Completing a Group Visit at the Same Time, Checking in for a visit with more than one member or participant at the same place and same time (59 seconds), Video 6: Completing an Individual Visit in a Group Visit, Checking out for a visit with more than one member or participant at the same place and same time (1:17 minutes), Checking in for a visit when a member's or participant's Sandata ID is not confirmed (1:41 minutes), Checking out for a visit when a member's or participant's Sandata ID is not confirmed (59 seconds), Video 9: Adding an Unknown Client to a Group Visit, Checking in for a visit with more than one member or participant at the same place and same time when when one member's or participant's Sandata ID is not confirmed (1:42 minutes), Ending a visit with more than one member or participant at the same place and same time when the check-out at the correct time was missed (52 seconds), Checking in and out for visits to more than one member or participant at the same place during the same visit and same time using Mobile Visit Verification or Telephonic Visit Verification (, A sample of the written guide to checking in and out for most visits included in the provider agency's welcome kit (Workers should be given the provider-agency specific Call Reference Guides from the welcome kit email. ), PowerPoint 7: Telephonic Visit Verification, Using a phone (landline or fixed VoIP) to check in and out during a visit, Using a phone (landline or fixed VoIP) to check in during a visit (1:10 minutes), Using a phone (landline or fixed VoIP) to check out during a visit (2:35 minutes), A sample of the written guide to checking in and out for group visits included in Fixed Visit Verification mailing (Workers should be given a copy of the provider-agency specific Call Reference Guides from the mailing. CMS Mandate January 1, 2020 Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. • For the Sandata Mobile Connect application, the employee selects as many tasks as appropriate based on the Task Description column in the below table. Enter your Login Credentials and tap Log In. $�Og`bd`� T;����)� ��� Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. View and resolve visit exceptions. ), Using a fixed device to check in and out during a visit, Video 1: Fixed Visit Verification Call Process, Using any phone to call in Fixed Visit Verification visit information after a visit (2:35 minutes), Electronic Visit Verification (EVV): Training Workers. According to EOHHS, providers that are already using the MVV application have been upgraded to the SMC application as of July 2020. June 26, 2019 - Cures Act Compliant EVV, Home care compliance, Home care electronic visit verification, Mobile GPS Visit Verification Let’s face it; landlines are becoming a thing of the past. No Show Exception Handling Guide October 2020 EVV Implementation October 2020 RI EOHHS SMC SMC Transition Checklist Sandata SMC - New User Download Guide SMC Transition Tracking Sheet Sandata Mobile Connect Manual Version 5 Moving Existing Staff from MVV to SMC. 2. • Password: the temporary password. Sandata Mobile Connect (SMC) allows an employee to start and end a visit without requiring the use of the client’s home phone. Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. Please read this entire manual before starting Archer. Providers can use either Android or Apple devices. PowerPoint 6: Sandata Mobile Connect, P-02751: Basic functionality of the mobile app for visits using Mobile Visit Verification: English, Burmese, Hmong, Karen, Russian, Spanish. '�����LzG������w��߽���7_��/��߽~�ū��o�����^'~����՛?���������������ۗo_���˻��_|t��\�+���^�y�����g��|���_���?����7o���o>��}��/~�������u���=}�{~��|������ן���]���/^~��W�?��ۻ�Nj�_�e?��x�/^~��>�ů������՟/?k���;���W����/^i��!i�g����?�z�ћ�/������i��NjO޾����?��s����_��LߢI|���e���o߾���cx�{���_�y�/k����]�K?�k*�E�x�2�/�y�-�1�Ⓩ��o��O���_Y��z��?|��o^~�bO拏?�K��'���s�o���o��� HC Plus User Manual The Scheduling and Compliance system 1-1 Rev 11.5 The contents of this manual and related documentation are proprietary to Sandata Technologies, Inc. and cannot be copied or otherwise reproduced or disclosed to any third party. September 24, 2018 - Recent Posts. Tap Sandata Mobile Connect. 7:00 a.m. - 6:00 p.m. CT. Sign up to receive email notices about Electronic Visit Verification, whenever this page is updated. %%EOF 1. The system will store the last 24 passwords used and not allow them to be Please reach out to your Account Manager for assistance. EVV: Initial Set-up using Sandata Mobile Connect. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Sign Out – to exit SMC (The user can also tap the Sign Out icon in the upper-right corner of the … Purpose . 481 0 obj <>/Filter/FlateDecode/ID[<09798B3E90CEC34BAFB73D1EE3B55350>]/Index[455 62]/Info 454 0 R/Length 122/Prev 300072/Root 456 0 R/Size 517/Type/XRef/W[1 3 1]>>stream Train the workers who will use EVV to check in and out for visits. Please allow 30 business days for translation and delivery. •Can be used in a Caregiver “ring Your Own Device”model or in a full-service mobile device management program that includes devices, data plans, provisioning and support. Password must be at least 8 characters and contain … Click on “Forgot Password?” at the bottom. Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. Use Sandata Mobile Connect and Telephonic Visit Verification. • For the Sandata Mobile Connect application, the employee selects as many tasks as appropriate based on the Task Description column in the below table. endstream endobj 456 0 obj <>/Metadata 10 0 R/Pages 453 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 482 0 R>> endobj 457 0 obj <>/MediaBox[0 0 540 720]/Parent 453 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 458 0 obj <>stream Sandata Mobile Connect works in both a connected and disconnected mode, ensuring that a visit can always be captured and verified regardless of whether cellular or Wi-Fi connectivity … 4. Caregiver Guide – Mobile Application Fact Sheet – June 2020 . SET UP AND CREDENTIALING PowerPoint 7: Telephonic Visit Verification, P-02752 Sandata Mobile Connect App Guide for Employees: Written instructions for using the Sandata Mobile Connect app during a visit: Updated 11/3/2020: English, Burmese, Hmong, Karen, Russian, Spanish. 4. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. The mobile app, Sandata Mobile Connect (SMC) is a method which allows the employee to start and end a visit without requiring the ... Help – to open the SMC help guide. 3. Sandata Mobile Connect Manual New User App Download Instructions Moving Existing Staff from MVV to SMC Guide SMC Transition Tracking Sheet Sandata Mobile Connect Transition Checklist Call Processing for Consecutive Services Guide . )�oXQ`��~\dr�(�S�V��äP*��6J&Y�hh'a���/���+�sEZO)k��9�e�~�2=�1�g�[�l��9O�� l�̩��rDO�#�����ڎ0��vt����λ�wĵY�_'Ms�~)v��[⛤�sI�6Þ�e��C2��0�����%�yN�S���W�r�ر�==O�KG}��BD���\IC�1E9�*�G��BGà)t�vqC$+�Ā�y? Tap Continue This guide is for caregivers using the Sandata Mobile Connect (SMC) mobile application, used by provider agencies utilizing the State EVV Solution. Title: Provider Public and Secure Web Portals For each selected task, the employee will specify if it was completed or refused by the client. �ܡXI�]��`��e��_�@�1�M���� #�L�zm�u�6>M�8Kk�C+i�/����%�ӳo�ʣ�Z��-%�jx+���W�֦�$����ٲ�f�H���v(��&�pUZ���I�Ծv�ך o��g�~��ݎ��:7��z�,k�;�Ss����>$s�z}b�ʵ�tukx��r�X%���ź��Q����¼fk�^�H��1կ9.a�5s m�%']�@]���s+팞�y����V-���ο��sio���y�5����#gg8H�g���+������ �p���. • Know the … Passwords for the EVV Portal and Sandata Mobile Connect (MVV) Application Question: What are the password rules? English, Burmese, Hmong, Karen, Russian, Somali, Spanish, Updated 11/3/2020: English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese,  Hmong, Karen, Russian, Somali, Spanish, Wisconsin EVV Customer Care It is solely for use in Use the combination of resources that makes the most sense for your provider agency’s and the workers’ needs. j=;����^j����7��嗿�� ���g�����/~����.z�O�����x��z���9��& M�p�r�% ��|�i��]���iK>^�����_h�����}$3����������/�i]�����g>�۷o^�����x R�� 4/14/2020 PA-DHS Sandata EVV Training - Supplemental Materials Page 5 Supported Languages For Sandata Mobile Connect (SMC) and Telephony Phone Line Supported Languages Display Order English 1 Spanish 2 Portuguese 3 Egyptian Arabic 4 Mandarin Chinese 5 Russian 6 French 7 Nepali 8 Hindi 9 Vietnamese 10 Swahili 11 Somali 12 Serbian 13 ), Sample Call Reference Guide - Group Visits, A sample of the written guide to checking in and out for group visits included in the provider agency's welcome kit (Workers should be given the provider-agency specific Call Reference Guides from the welcome kit email. 4/14/2020 PA-DHS Sandata EVV Training - Supplemental Materials Page 5 Supported Languages For Sandata Mobile Connect (SMC) and Telephony Phone Line Supported Languages Display Order English 1 Spanish 2 Portuguese 3 Egyptian Arabic 4 Mandarin Chinese 5 Russian 6 French 7 Nepali 8 Hindi 9 Vietnamese 10 Swahili 11 Somali 12 Serbian 13 Do not tap ‘Sandata MVV’. Please reach out to your Account Manager for assistance. 0 endstream endobj startxref All Electronic Visit Verification (EVV) service providers are encouraged to start transitioning their MVV users to the SMC application as … Purpose This guide is for caregivers using the Sandata Mobile Connect (SMC) mobile application to record a visit with the Mobile Visit Verification (MVV) methodology. • Explain the purpose and basic functionality of mobile visit verification using Sandata Mobile Connect (SMC) and Telephonic Visit Verification (TVV). And be ready for the: Soft Launch October through December 31, 2019. All… Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. Wi-Fi, if available) in order to download the mobile app for Android or Apple. Sandata EVV Sandata’s Electronic Visit Verification System. F�����So ]�q! Enter in your security question answers and tap CONTINUE. Passwords for the EVV Portal and Sandata Mobile Connect (MVV) Application Question: What are the password rules? If you do not have a Wi-Fi connection, data charges may apply. Skip to main content, Get the latest on COVID-19  COVID-19 activity level. The application allows a user to verify the start and end of a visit without requiring the use of the client’s home telephone. For each selected task, the employee will specify if it was completed or refused by the client. Answer: Passwords are set to expire after 90 days for both the EVV portal and Sandata Mobile Connect (MVV) application. Otherwise, employees should be trained to use telephonic visit verification. PDN Chromebooks. Tap the App store on your phone. 4. The following training videos will guide users through the Sandata Mobile Connect (SMC) application. These resources can also be used as review and reference materials. (always the number 2, a dash and the. the Sandata Mobile Connect Application. Log back into Sandata Mobile Connect (SMC). Use the keyboard to type ‘sandata mobile connect’ and tap Search. Electronic Visit Verification (EVV) / Sandata - CO Sandata and CR Mobile Checklist Administrator use to view employee information on the Sandata EVV Portal: English, Burmese, Hmong, Karen, Spanish. Please click here to give us your input about these new devices. This email provides the company ID along with a temporary password. Caregiver Guide – Mobile Application Set Up Fact Sheet - June 2020 . For Santrax Payer Management users, registration ID = "3-" followed by your account number. the Sandata Mobile Connect Application. •Additional Sandata Mobile Connect capabilities include task collection and verification and participant verification of the visit. ���U�Y��Ye8���*�Ty�D������q=�k�w�*�2��uk�ݼ%�]5��yr�Ƥ�����������fI���6犽QdA�t6�����R����n�_�~U���)�(g��3�l�=���~�TPc�t�{;sv^��眹J��>T�j�Y���Sg�-�ΔCJ�4hկ'��\)̈T�d������T�s"���{E(+�w=52�W�KF��v=�u�OT��׎���b3j��B�‰�ݒ�����#?��X����Ѵ. EVV: Starting a Group Visit in Sandata Connect. As previously communicated by the Rhode Island Executive Office of Health & Human Services (EOHHS), Mobile Visit Verification (MVV) will be transitioning from the Sandata MVV application to the Sandata Mobile Connect (SMC) application. h�b```a``:����p��10�X80l�u``��� ������CP��� �Xn����KƿL�L��L�L�L��ޝ�qce���b��������!����#XX�e�4����,��4#0 K�M Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. 516 0 obj <>stream enter the following data. PowerPoint 7: Telephonic Visit Verification, P-02752 Navigate DHS Sandata EVV. The system will store the last 24 passwords used and not allow them to be Sandata Mobile Connect Manual New User App Download Instructions Moving Existing Staff from MVV to SMC Guide SMC Transition Tracking Sheet Sandata Mobile Connect Transition Checklist Call Processing for Consecutive Services Guide . • For Sandata Telephony and Sandata Fixed Visit Verification, the employee will select the Important Reminder: The app will install on your device. Signal Strength Sandata MVV will notify you on log in if your signal strength is weak. Enter and confirm your new password and then tap RESET. Mobile Visit Verification (MVV) allows an employee to begin and end a visit without requiring MVV is the primary and preferred method of calling in and out for client visits. 833-931-2035vdxc.contactevv@wisconsin.gov This guide is for caregivers using the Sandata Mobile Connect (SMC) mobile application, used by provider agencies utilizing the State EVV Solution. Logging in for the first time: Check your inbox for an email from . Answer: Passwords are set to expire after 90 days for both the EVV portal and Sandata Mobile Connect (MVV) application. Explain the purpose and basic functionality of mobile visit verification using Sandata Mobile Connect (SMC) and Telephonic Visit Verification (TVV). Tap Sandata Mobile Connect. No Show Exception Handling Guide October 2020 EVV Implementation October 2020 RI EOHHS SMC SMC Transition Checklist Sandata SMC - New User Download Guide SMC Transition Tracking Sheet Sandata Mobile Connect Manual Version 5 Moving Existing Staff from MVV to SMC. NoReply@sandata.com. 455 0 obj <> endobj elements: • Company ID: 2-Sandata account #. Log In to Sandata MVV 1. The Archer User Guide contains detailed information about using Archer for Windows. Electronic Visit Verification (EVV) / Sandata - CO Sandata and CR Mobile Checklist Tap the Search bar at the top of the screen. 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